AI MAINTENANCE ASSISTANT

AI Maintenance Assistant
powered by machine knowledge and live data

Manuals, schematics, service history and live machine data, in one AI assistant. Diagnose faster, find root causes, fix with confidence.

Schematic ViewerVMC 950
Sheet 70
100%
Electrical schematic Sheet 070 highlighted
Sheet 4 · Drive enable
AI AssistantSchematic-aware
● live
Ask about this schematic…
1Ask a question about the schematic
SCHEMATICS WITH AI

Understand
Schematics with AI

Open any electrical or hydraulic sheet and ask in plain language — the AI reads the diagram in context and points to the exact contacts, relays and sheets.

  • Chat with your schematics in context
  • Trace relays, contacts and buses instantly
  • Jump straight to the sheet that fails
AI Maintenance Assistant, live diagnostics
Live PLC · 24.7°C · 1,420 rpm
ALM 7124 · X-axis drive fault
Run diagnostics
Open schematics
Similar fault · 3× in service history

At the same time, it can work with dynamic data from IoT sensors, machine logs or direct PLC interfaces, including live alarms, operating values, runtime, cycles, temperatures, pressures, vibration and machine status.

Every service case also becomes part of the machine’s digital memory. The assistant remembers previous failures, technician notes, repair actions, replaced parts and root causes, then uses this history to help solve similar problems faster in the future.

FOUR LAYERS · ONE ASSISTANT

Everything the assistant
uses to answer

Static Machine Knowledge

Manuals, schematics, alarm codes, spare parts, service procedures and OEM documentation give the assistant trusted technical context for every machine.

Live Machine Data

IoT sensor values, PLC signals, machine logs, alarms, runtime, cycles and operating conditions help the assistant understand what is happening right now.

Service Memory

Previous failures, technician notes, diagnostic steps, replaced parts and root causes are stored in the machine history and reused for future troubleshooting.

Smart Troubleshooting

The assistant combines documentation, live data and service history to suggest probable causes, recommended checks and the next best action.

Just snap a photo of the machine error
Send the photo to the AI assistant
Get valuable tips from repair history
Pinpoint the root cause from past cases
1Snap a photo of the error
AI ASSISTANT

AI Assistant for
Faster Troubleshooting

Spot the issue, understand the cause, fix it faster.

  • Instant root cause analysis
  • Actionable repair guidance
  • Higher first-time fix rate
GUIDED RESOLUTION

Step by step,
toward the solution

The assistant turns a blocked machine into a clear sequence of actions. It checks every startup condition in real time, pinpoints exactly where the chain breaks, and walks the technician through the corrective steps, until the drive comes up.

VMC950 LIVE assistant guiding drive startup step by step, with checkpoint diagnostics and recommended procedure

Live startup procedure

All 9 conditions tracked in sequence, satisfied, waiting, or faulted.

Pinpointed checkpoint

Diagnostics isolate the exact blocking signal, e.g. NC ready (M102.0).

Recommended procedure

A guided, source-backed checklist leads to the corrective action.

MAINTENANCE INTELLIGENCE

From machine data
to maintenance intelligence

When a failure occurs, the assistant does not rely on a single source of information. It connects the machine’s documentation, current operating state and previous service cases to build a complete picture of the problem.

Compare expected vs. actual

It can compare what the machine should be doing with what is actually happening, and flag deviations across temperature, pressure, vibration or cycle time.

Check if it happened before

It can check whether a similar alarm appeared before, find relevant procedures, schematics and repair notes from the machine’s service history.

Guide the next best action

Then it gives the technician clear, source-backed guidance on what to check next, faster troubleshooting, better decisions, less repeated problem solving.

Maintenance technician using MachineID AI Assistant on iPad in the factory
HOW IT WORKS

How the AI Maintenance
Assistant works

1

Understands the machine

The assistant reads manuals, schematics, alarm codes, spare parts data, service procedures and machine-specific documentation.

2

Reads live context

It connects to IoT data, PLC signals or machine logs to understand current operating conditions, alarms and machine status.

3

Compares with service history

It checks previous service cases, similar failures, technician notes, replaced parts and successful repair actions.

4

Recommends next best action

It provides probable causes, recommended checks, repair steps and source-backed explanations for the technician.

5

Learns from the outcome

After the repair is completed, the result is saved back into the machine history and improves future troubleshooting.

Bring documentation, live data and service history
into one AI Maintenance Assistant.